Importance of support after start-up

Training and support for users

The end user of a system has a major role in the proper functioning

The promises of energy performance of a building can be compromised if users are not aware of their impact on the operation of mechanical systems. In fact, calculated estimations may be difficult to achieve if users do not receive training and reference tools to optimize the use of technologies designed to save energy. A major study conducted by Université Laval researchers shows that the human factor plays a major role in achieving energy consumption targets:

L’impondérable facteur humain

This is the importance of accompanying occupants by training them on the operation of equipment and monitoring energy consumption to quickly react to the gaps between reality and theory.